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Telephone systems

Your telephone system is one of the most important parts of your business.

Telephone systems

Your telephone system is one of the most important parts of your business. When your customers cannot contact you, business is lost. Therefore, it is vital to choose the right system for your company. Dolphin hold the highest level of accreditation with SpliceCom, a system designed and manufactured in the UK. The SpliceCom system is designed to be extremely flexible, with systems ranging from 4 to 100,000 extensions.

Cloud, On-Premise or Hybrid

We are able to deploy your telephone system in a variety of locations, ensuring that you have the highest possible availability, with the lowest maintenance overheads.

The SpliceCom maximiser can be hosted in our cloud environment to ensure that all of your users are able to connect seamlessly and reliably.

A system that grows as you do

The SpliceCom system is modular and can be easily expanded by simply adding modules and phones. This means that the modules you buy now can be retained as your vusiness expands. Our Flexible Licencing Plan allows you to add resources for short periods of time, to cope with changes in the demands of your business.

Multi-site / home worker / mobile worker

If your company operates across multiple sites, employs home workers or has a team of people on the road, then the SpliceCom maximiser is the perfect choice for you. The SpliceCom maximiser operates as one system, avoiding confusing numbering plans and the headaches associated with some relocating. If a user visits another site or wants to work from home, they can simply log in with their details at any SpliceCom telephone or by using many of the SpliceCom softphones available.

Managing the cost

The SpliceCom system can be tailored to suit your budget. Systems can be purchased, rented or leased. The systems modular design allows for different components of the system to be financed using different methods. You may choose to purchase part of the system, lease another part and rent the resources which you only need during busy periods.

PCS 553G

The PCS 553G opens the door to high functionality IP telephony at a widely deployable price point. The PCS 553G is suited to all business phone users and offers a highly sophisticated performance but easy-to-use telephony solution.

The power of the PCS 553G centres on the backlight monochrome display surrounded by eight context sensitive keys. Visibility of the status of colleagues and one touch contactability is delivered through Favourites/speed dials.

Easy access to the 50,000 entry contacts directory stored on maximiser is obtained via the graphic display and the alpha numeric keypad with predictive search. Missed and completed call information are also clearly displayed on the screen, along with visual voice mail notification and playback control.

  • 8 intuitive, multi-functional context sensitive keys, 10 features keys
  • Monochrome, backlit, graphics display (64 x 128) with auto-dimming
  • Hands free operation
  • 2 x Gigabit Mbps Ethernet LAN Ports
  • 802.3af Power over Ethernet
  • Headset connection
  • Message waiting/Do Not Disturb “S” LED indicator
  • Wall mountable
  • PC partnering available through Navigate (Microsoft Windows 7 & 8) or PCS 60 (Mac OS X)
  • Hearing aid compatible

PCS 563

PCS 563 delivers efficiency improvements on a business wide basis. Senior executives will benefit from the easy access to regularly called numbers, especially given the ability to see the status of colleagues before dialling. Nine visible softkeys with the potential for un-limited page scrolling makes key information easily accessible.

Personal assistants and receptionists will find the information shown on the full colour graphical display extremely useful when handling other people’s calls. The high quality quarter VGA colour screen of the PCS 563 is bright and easy to read. When the system moves to Out of Hours operation, the screen automatically blanks to save energy.

  • 9 intuitive, multi-functional context sensitive keys, 10 fixed function keys
  • Large full colour, backlit, graphics display (240 x 320) with auto-dimming
  • Hands free operation
  • 2 x 10/100 Mbps Ethernet LAN Ports
  • 802.3af Power over Ethernet
  • Headset connection
  • Message waiting/Do Not Disturb “S” LED indicator
  • Wall mountable
  • PC partnering available through Navigate (Microsoft Windows 7 & 8) or PCS 60 (Mac OS X)
  • Hearing aid compatible

PCS 573G

PCS 573G delivers efficiency improvements on a business wide basis. Senior executives will benefit from the easy access to regularly called numbers, especially given the ability to see the status of colleagues before dialling. Eighteen visible softkeys with the potential for un-limited page scrolling makes key information easily accessible.

Personal assistants and receptionists will find the information shown on the full colour graphical display extremely useful when handling other people’s calls. The high quality quarter VGA colour screen of the PCS 573G is bright and easy to read. When the system moves to Out of Hours operation, the screen automatically blanks to save energy.

The PCS 573G also offers an integrated, two-port, Gigabit LAN switch allowing it to be run ‘in serial’ where Gigabit Ethernet has been deployed to the PC.

  • 18 intuitive, multi-functional context sensitive keys , 10 fixed function keys
  • Large full colour, backlit, graphics display (240 x 320) with auto-dimming
  • Hands free operation
  • 2 x Gigabit Ethernet LAN Ports
  • 802.3af Power over Ethernet
  • USB 2.0 port for WiFi
  • Headset connection
  • Message waiting/Do Not Disturb “S” LED indicator
  • Wall mountable
  • PC partnering available through Navigate (Microsoft Windows 7 & 8) or PCS 60 (Mac OS X)
  • Hearing aid compatible

iPCS for iOS, Android & Windows Smart Phones

Splicecom’s iPCS application takes Office Mobility to the next logical stage, enabling Apple and Android Smart Phones and Tablets to be utilised as highly featured maximiser business phones – replacing the need for DECT or SIP/WiFi wireless phones.

Providing a fully integrated IP Phone solution for the entire workforce, iPCS works in the same way as Splicecom’s PCS system phones, empowering employees with access to key business features wherever they might be- at their desk or away from it. iPCS utilises WiFi or 4G/3G connectivity to provide direct integration with Splicecom’s Maximiser OS based platforms.

  • Splicecom’s unique multi-functional, Favourites application
  • Splicecom’s Centralised System Directory for fast and accurate dialling of customers, suppliers, work colleagues and internal Departments
  • Selectable All/Missed Call History, for both calls made to your extension and any Department(s) you might be handling calls for – including integrated voicemail playback
  • Full control of personal mobility options; diversion for DDI and Group calls, the device calls will be diverted to, Do Not Disturb and Out Of Office message
  • Offers Call Recording when used in combination with Vision Record

   

Telephony

Powerful communication tools for your office staff, home workers, mobile teams and call centre agents.

Call Management

Monitor and control your calls to improve performance and reduce costs.

Team Collaboration

Work together more efficiently using Google Apps and other cloud applications.

Recording

Record all calls, emails, IMs and text messages to enable training and compliance.

Managed Networks

Our fully managed and remotely monitored networks keep all of your sites connected.

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24 hour support

We operate our support desk 24x7 to ensure that you are always connected.